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Bank details on your invoices

Add your bank account once in Settings and every invoice shows it, so clients can pay by transfer. Where to enter it, and where it appears.

Clients pay faster when the invoice tells them exactly where to pay. Enter your bank account once and Chippie prints it on every invoice.

Adding your bank details

  1. Open Settings and go to the Invoicing tab.
  2. Under Payment Configuration, find Bank Transfer and make sure Enable is on.
  3. Fill in Bank Name, Account Name and your account details.
  4. Optionally add a Custom Description, for example "Please use the invoice number as the reference".

Changes save as you type. There is no save button.

The account fields follow your business's region:

Region Fields
Australia BSB, Account number, PayID (optional)
United Kingdom Sort code, Account number, IBAN (optional)
Ireland and the EU IBAN, BIC (optional)
New Zealand Account number
United States Routing number, Account number
Canada Institution number, Transit number, Account number

Where your bank details appear

  • The invoice PDF: every detail you entered, under Bank transfer.
  • The client's online invoice: a Direct Deposit section with your bank and account details.
  • The invoice email: it tells the client the bank details are on the invoice, attached and online, along with your Custom Description. The account number itself stays out of the email body, so the email isn't caught by spam and security filters.

Invoices always show your current bank details. Change them in Settings and every invoice shows the new account the next time it is opened, downloaded or sent. If you change your business's region, only the new region's fields print.

Turning bank transfer off

Switch off Enable under Bank Transfer and your bank details disappear from every invoice. Your details stay saved, so switching it back on brings them back.

Common questions#

Why aren't my bank details on my invoice?
Check Settings, Invoicing tab, Bank Transfer. The Enable switch must be on, and the account fields filled in. Ask Chip and it will tell you which of these is missing.
Why doesn't the invoice email show my account number?
On purpose. Account numbers in an email body get it flagged by spam and security filters, so the email says the bank details are on the invoice, which is attached and linked online.
Will invoices I already sent show my new bank details?
Yes, the next time the invoice is viewed online, downloaded or sent again. A PDF already attached to an email you sent can't change, so send the invoice again if the client needs the new details.
Can I put my bank details on quotes?
No. Bank details appear on invoices only.

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