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Syncing your visits with Google Calendar

Each person connects their own Google account in Settings, Integrations, Google Calendar. Chippie keeps a calendar named Chippie there with their visits, and changes to a visit's time, title or notes in Google come back to Chippie.

Each person connects their own Google account, and Chippie keeps a calendar named Chippie in it with their visits. Google Calendar sync is included on the Pro and Team plans.

Where: Settings → Integrations, the Google Calendar card, or Connect Google Calendar under the Calendar

  1. Press Connect Google Calendar and choose your Google account.
  2. If Google says it hasn't verified the app, tap Advanced, then continue to chippieapp.com.
  3. Press Allow. You come back to Chippie, and your visits appear in the Chippie calendar in Google within a minute.
  4. Optional: under Which visits go to Google Calendar, choose All business visits or Only visits I'm assigned to and press Save.

Watch out: Chippie never writes into your other Google calendars. Edit visits in the Chippie calendar; an event you move in your main calendar is not a Chippie visit.

What goes to Google

  • Every kind of visit: quote site visits, job work and other events, from 30 days ago onward. Cancelled visits are removed.
  • Each event has the visit's title, time, site address, your notes, and a block Chippie adds: the client's name and phone, the job or quote number, who is going, and a link back to the visit. Prices, line items and the client's email address never go to Google.
  • Which visits start out going there follows where your calendar opens: Owners, Managers and Members start with All business visits, and the Field role with Only visits I'm assigned to. Anyone whose role can see every job can switch between the two.
  • A visit with two people on it goes to each of their own calendars.

What comes back from Google

A change to a visit's time, title or notes in the Chippie calendar comes back to Chippie, usually within a minute. Who is going, the client and the job are changed in Chippie.

  • New event: an event you create in the Chippie calendar becomes an Other event in Chippie, assigned to you.
  • Deleted event: it leaves your Google calendar only. The visit stays in Chippie.
  • Changed in both places: the later change wins. The other version is kept in the visit's history.
  • Not allowed: if your role can't change that visit, Chippie puts it back the way it was in Google.

When a change or new event reaches Chippie, the bell says so: you get Updated from your Google Calendar (or Added), and the visit's crew and the Owners, Managers and Members get a notification naming you. Each can be turned off in Settings → Notifications under Activity: Your Google Calendar change reached Chippie and A teammate changed a visit in Google Calendar.

Showing your Google busy times

Turn this on and the times you're busy in your own Google calendars show on Chippie's calendar as hatched Busy (Google) blocks, so nobody books you then. Booking someone over a busy time, or over another of their visits, shows a warning after you save; the booking is still saved.

  1. In the Google Calendar card, next to Show my Google busy times in Chippie, press Turn on.
  2. Google asks for permission to see when you're busy. Press Allow.
  3. Under Calendars to read busy times from, tick the calendars that count (your main calendar is ticked to start) and press Save.

Chippie reads only that you're busy, never the event's title or details. Events you've marked Available in Google don't count. Anyone in your business who can see your schedule sees the blocks. If all-day events fill your days with busy blocks, turn on Ignore all-day events and press Save. To stop, press Turn off: the busy times are forgotten.

Disconnecting

Press Disconnect in the Google Calendar card. Chippie removes the Chippie calendar from your Google account, stops reading your busy times and gives up its access. Your visits in Chippie are untouched. When someone leaves your business, their Google Calendar is disconnected the same way.

If the card says Google stopped accepting Chippie (for example after you changed your Google password or removed Chippie's access in your Google account), press Reconnect Google Calendar.

In the phone apps

Connecting doesn't work inside the iPhone and Android apps yet, and neither does turning on busy times, because both open Google's permission page. Do those on the web at chippieapp.com. After that the apps show your connection, and you can change which visits go to Google, tick calendars and disconnect there.

Common questions#

Does Chippie sync with Google Calendar?
Yes, both ways. Each person connects their own Google account under Settings, Integrations, Google Calendar, or with Connect Google Calendar under the calendar. Their visits appear in a calendar named Chippie in Google.
Which plan do I need for Google Calendar sync?
Google Calendar sync is included on the Pro and Team plans, including during a trial.
If I move a visit in Google Calendar, does it move in Chippie?
Yes. A change to the time, title or notes of a visit in your Chippie calendar in Google comes back to Chippie, usually within a minute. Everything else, such as who is going, is changed in Chippie.
Can my whole team's visits go in my Google Calendar?
Yes. Owners, Managers and Members start with all business visits; the Field role starts with only the visits they're assigned to. Change it in the Google Calendar card under Which visits go to Google Calendar, then Save.
Does Chippie tell me when a change from Google Calendar comes in?
Yes. The person who made the change gets a bell notification once it reaches Chippie, and so do the visit's crew and the Owners, Managers and Members. Turn either off in Settings, Notifications, under Activity.
What happens if I delete a visit in Google Calendar?
It disappears from your Google calendar only. The visit stays in Chippie and on everyone else's calendars.
Can Chippie see my personal Google Calendar?
Only if you turn on Show my Google busy times in Chippie. Chippie then reads only when you're busy in the calendars you tick, never what the events are, and shows those times as Busy (Google) blocks.
Can I connect Google Calendar from the iPhone or Android app?
Not yet. Connect it on the web at chippieapp.com; once connected, it works the same in the apps.
Google says it hasn't verified Chippie. Is that safe?
Yes. Google shows that screen until it finishes reviewing Chippie's calendar access. Tap Advanced, then continue to chippieapp.com, and choose Allow.

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