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Chippie help docs

Deleting clients, quotes, jobs and invoices

Delete from the record's menu or its list row. Deleting a client also deletes its quotes, jobs and invoices; deleting a quote deletes its job and invoice. The confirm window lists everything that goes. It cannot be undone.

Open the record's overflow menu and choose Delete. The confirm window lists everything else that will be deleted with it.

Where: the record's page (Quote Actions, Job Actions or Invoice Actions overflow menu) or its list row

  1. Open the quote, job or invoice.
  2. Press the overflow menu (...) in its actions card.
  3. Choose Delete Quote, Delete Job or Delete Invoice.
  4. Read the list of what goes with it and confirm.

Watch out: deleting cascades and cannot be undone. Cancel or archive if you only want it out of the way.

What goes with it

You delete Also deleted
A client All of its quotes, jobs and invoices
A quote The job and invoice made from it
A job Its invoice, calendar visits and asset records
An invoice Nothing else

Deleting a client

On Clients, press the bin button (Delete Client) on the client's row. It shows on wider screens such as a computer or tablet.

Instead of deleting

To Do
Stop a quote Update Status > Cancel Quote
Hide an accepted or cancelled quote Update Status > Archive Quote
Stop a job Cancel Job, then Archive Job
Hide a paid or cancelled invoice Update Status > Archive Invoice

Who can delete

Deleting needs the permission to manage that kind of record. The Owner, Managers and Members can delete all four. The Field role can delete jobs, but not clients, quotes or invoices. See Team roles.

Before deleting a lot, consider exporting your data.

Common questions#

How do I delete a quote?
Open the quote, press the overflow menu (...) in Quote Actions, then Delete Quote. Or use Delete on its row in the Quotes list.
Will deleting a client delete their invoices?
Yes. Deleting a client deletes all of its quotes, jobs and invoices. The confirm window lists them first.
What happens to the invoice if I delete the job?
It is deleted too, with the job's calendar visits and asset records. The confirm window lists them.
Can I get a deleted record back?
No. Deleting cannot be undone. Cancel or archive instead if you might need it later.
How do I remove a cancelled quote from my list?
Open it and use Update Status, Archive Quote. It leaves the list without deleting anything.
How do I delete a client on my phone?
The Delete Client button is on the Clients list on a wider screen, such as a computer or tablet.
Will deleting a record make my numbers reuse?
No. Deleted quotes, jobs and invoices leave a gap; numbers are never reused.

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