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Chippie help docs

Notifications

Choose what you hear about in Settings, Notifications. Each event can show a toast, go in the bell, send a push to your phone and play a sound. Turn on push once per phone or browser.

Choose what you hear about in Settings > Notifications: tick Toast, Bell, Push or Sound for each event.

Where: Settings → Notifications

  1. Open the Notifications tab.
  2. Under What you get notified about, tick Toast, Bell and Push for each event, and pick a Sound.
  3. On your phone app, press Turn on push for this phone and allow it. In a browser, press Turn on push for this browser.
  4. Changes save by themselves.

Watch out: push is per device. Turn it on once on each phone or browser you use.

The four ways

Way What you get
Toast A pop-up while you have Chippie open
Bell A list in the bell to catch up on later
Push A notification on your phone or computer, even with Chippie closed
Sound A sound with the notification

Events are grouped Important (such as a quote accepted, an invoice paid, an email bounced, a new enquiry) and Activity (such as a quote viewed).

iPhone without the app

Push needs Chippie on the home screen: in Safari tap Share > Add to Home Screen, open Chippie from the home screen, then turn push on in this same tab. Or install the app.

The floating bell

On phones the bell floats at the bottom of the screen. Turn Floating bell on mobile off under Notification Bell to hide it.

Common questions#

How do I get notified on my phone?
In the app, Settings, Notifications tab, press Turn on push for this phone and allow notifications. In a browser, press Turn on push for this browser.
How do I stop the sound?
Settings, Notifications. Set the Sound for that event to none, or untick Push.
I'm getting too many notifications.
Settings, Notifications. Untick Toast, Bell or Push for the events you don't need, such as quote viewed.
Push says notifications are blocked.
Your phone or browser blocked Chippie. Allow notifications for Chippie in your phone's or browser's settings, then press the button again.
Can I get push on iPhone without the app?
Yes. Add Chippie to your home screen from Safari (Share, Add to Home Screen), open it from there and turn push on. Or install the app.
Where is the bell?
Top right on a computer. On a phone it floats at the bottom; turn Floating bell on mobile off in Settings, Notifications to hide it.
Does each team member choose their own?
Push is per phone or browser, so each person turns it on for their own devices.

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