Honest answers, no run-around

Is the free tier actually usable, or is it a demo? #

It is genuinely usable: up to 20 jobs a month with the full quote-to-invoice workflow, client management, scheduling, PDF quotes and invoices, email sending and mobile access. It is free forever, not a trial, and no credit card is required to sign up.

For a lot of sole traders, 20 jobs a month is simply enough and they never pay a cent. If your volume grows past that, Professional is a flat $25 AUD a month. The free tier exists so you can prove Chippie on real jobs before any money changes hands.

I am hiring my first apprentice and per-user pricing stings. How does Chippie handle users? #

Chippie includes users in the plan price instead of charging for every login. Professional is $25 AUD a month with 2 users included, so you and your apprentice are covered with no extra charge. Team is $45 a month with 4 users included, then $10 a month per additional user after that.

Compare that with apps that bill per user from the first seat: adding an apprentice there means your software bill jumps the day they start. With Chippie, one flat price covers the business at each tier. No surprises.

I just got hit with a price rise. How does switching to Chippie work? #

Switching is simpler than it sounds because Chippie starts free: 20 jobs a month, no card, full workflow. You can run it alongside your current app for a few weeks and move over when you trust it, instead of jumping cold. Your clients can be brought in quickly (paste in a contact list and Chippie will turn it into client records), and new quotes and jobs just start in Chippie.

There is no migration project and no sales call. Sign up, add a client, send a quote from your phone. If it does the job, the paid plans are a flat $25 or $45 AUD a month for the whole business, so the next price shock is not built into the model.

I do not have time to learn new software. How long does Chippie take to pick up? #

If you can text, you can use Chippie. The whole app is one flow you already know: client, quote, job, invoice. Most people send their first quote within minutes of signing up, and there is nothing to install or configure first.

There are no mandatory onboarding calls, no training videos you have to sit through, and no settings maze. Sign up free, add a client, send a quote. That is the tutorial.

What happens to my data if I leave? #

Your data is yours and there are no lock-in contracts; you can cancel a monthly plan any time. If you connect Xero, your invoices and contacts already sync there as you work, so your accounting records live in your own accounting system from day one, not just inside Chippie.

If you decide to leave and want your records, contact us and the founders will get your data to you. We are a small team of tradies and a developer; holding your data hostage is not the kind of business we run.

Can I really run it all from my phone? I am sick of needing a laptop to send an invoice. #

Yes. Chippie is built phone-first: quote, schedule, invoice and record payment, all from the phone in your pocket, on site, before you drive off. PDFs generate and email straight from the phone, and your client can view and accept the quote from a link without installing anything.

The desktop version is the same full app for when you happen to be at a desk. Nothing is held back for "the office computer".

My current app's mobile version is a cut-down companion. Is Chippie's any better? #

Chippie is one app everywhere: iOS, Android and desktop get the same full product with full parity. There is no "lite" mobile companion and no feature that quietly requires the desktop version. If you can do it at a desk, you can do it standing in a ute.

That is a deliberate design choice, not an afterthought. The founders run their own trade business through Chippie from their phones every day, so the phone experience is the product, not a bolt-on.

Chippie has flat-rate pricing. One flat price. No surprises.

Australian plans (AUD, per business per month):

• Free: $0. Up to 20 jobs a month, 1 user. Full quote-to-invoice workflow, email sending, PDF generation, client management, job tracking, scheduling, maps and mobile access. Free forever, no credit card required.
• Professional: $25 a month, 2 users included. Everything in Free plus unlimited jobs, custom branding and the live Xero integration. Annual option: $250 a year, which works out to 2 months free.
• Team: $45 a month, 4 users included, then $10 a month for each additional user. Everything in Professional plus multiple users and role-based permissions. Annual option: $450 a year, 2 months free.

United Kingdom plans (GBP): Professional £15 a month (£150 a year), Team £25 a month (£250 a year) with 4 users included and £5 a month per additional user.

Ireland plans (EUR): Professional €15 a month (€150 a year), Team €25 a month (€250 a year) with 4 users included and €5 a month per additional user.

Notes:

• The free tier is the no-risk way to try Chippie: 20 jobs a month, no card needed, and it does the full quote, job and invoice workflow, not a stripped demo.
• Prices are per business, with users included in each tier. Only the Team tier has a per-additional-user price ($10 AUD, £5, €5 a month).
• There are no lock-in contracts. Monthly plans can be cancelled any time.
• Some features are still on the way and marked as coming soon in the product: SMS notifications, offline mode, AI-assisted quoting, MYOB integration, staff scheduling and timesheets. These are not available yet.

See the full pricing page for the plan comparison.