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For plumbing, heating and gas engineers in the UK

Software for plumbers and gas engineers

Emergency callouts, quoted bathrooms and boiler swaps, and the round of annual services: quote, book and invoice all three from the phone. Free up to 20 jobs a month.

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No card needed. Professional is £15 a month for two users, Team £25 for four.

A water heater replacement quote in pounds in the Chippie app, with site photos of the old cylinder and the new unit

Key takeaways

  1. A water heater swap or a bathroom fit-off quoted on site, with the unit, pipework and labour on their own lines and VAT at 20% in pounds.
  2. Annual boiler services run as recurring jobs, so next year's visit is made when this one is done.
  3. Stopcock, boiler and meter notes, and the tenant's number, stay on the property and come with every job there.
  4. Your Gas Safe number prints on every quote and invoice, and a burst pipe at seven in the morning is invoiced before you leave the house.

How a plumbing and gas job runs in Chippie#

A water heater replacement in Bristol: quoted on site, fitted, invoiced and paid. Callouts and annual services run the same way.

  1. Quote on site

    Heater, pipework, shower mixer and labour itemised with VAT at 20%, a photo of the old cylinder attached.

  2. Accepted from the email

    David accepts on his phone. The quote becomes the job, and its invoice is drafted from the same lines.

  3. Do the work

    Stopcock and meter notes sit on the property. Anything extra you find goes on the job as a new line, with a photo.

  4. Invoice before you go

    Complete the job and the invoice is ready, with VAT at 20% and your sort code and account number on it.

  5. Paid

    Mark it paid when the transfer arrives. With Xero connected, a payment recorded there marks it paid here too.

Quote #9Job #7Invoice #7

David Roberts

Wells Road, Bristol

Pending quote Accepted Ready In progress Pending Sent Paid

Description

Water heater replacement and shower fit-off. Take out the old hot water cylinder and fit a gas instantaneous water heater on the outside wall, with new copper pipework and an isolating valve. New shower mixer and rail in the main bathroom. Old cylinder taken away.

Photos

Old hot water cylinder New water heater on the wall

Line items

  • Gas instantaneous water heater£1,150.00
  • Copper pipework, isolating valve and fittings£290.00
  • Shower mixer and rail£240.00
  • Old cylinder removed and taken away£120.00
  • Labour, a day and a half£980.00

Total£2,780.00

Synced to Xero

On a boiler swap the Gas Safe number on the quote is the first thing a careful homeowner checks. The photos of the old cylinder and the new heater sit on the job beside the invoice it was paid against.

What Chippie does for plumbers and gas engineers#

  • Boiler services a year apart, booked for you. Each service customer gets a recurring job every 12 months, or whatever cycle you choose. Each visit is made as its own job, ready to book and invoice, and the boiler's make, model and cupboard stay in the property's notes.
  • Landlords, agents and tenants. The landlord or letting agent is the customer and gets the quotes and invoices. Each rented address is a site under them, with the tenant as a site contact, so you ring the person who opens the door.
  • The extra under the floorboards. Lift a board to reach a leak and there is a corroded fitting beside it. Photograph it and add it to the job as a new line while the customer is there to see it. The invoice bills it when the job is done.
  • The early callout, invoiced. A burst pipe or a boiler that will not fire is an hour's work and a bill that slips. Send the invoice from the property before you go.

What changes when the paperwork moves to the phone#

What changes, job by job
  The old way With Chippie
Boiler services A list of who is due, kept in a diary Recurring jobs that make next year's visit
Landlords One spreadsheet of addresses per agent Each property a site, with its tenant's number
Extras Mentioned on the day, disputed on the invoice A photo and a new line on the job
Callouts A carbon-copy pad and paperwork that catches up eventually Invoiced on the phone before you leave
Site detail Where the stopcock is, in your head Stopcock, boiler and meter notes on the property

Plumbers and gas engineers: your questions#

Can Chippie book annual boiler services?
Yes. Make the service a recurring job every 12 months. Chippie makes each year's visit as a job of its own, ready to book and invoice.
Can I put my Gas Safe number on quotes and invoices?
Yes. Add it once on the Business Info tab in Settings and it prints on every quote and invoice.
How do I quote for a landlord with several properties?
Add each property as a site under the landlord or agent, with the tenant as a site contact. Quotes and invoices go to the landlord, and you ring the tenant on the day.
Does Chippie handle UK VAT?
Yes. With your country set to the United Kingdom, quotes and invoices are in pounds and carry your VAT number and VAT at 20%. Not registered? Answer No to "Are you registered for VAT?" on the Tax tab in Settings, and your documents show no VAT.
Does Chippie work with Making Tax Digital?
Yes, through Xero. On Professional and Team, Chippie sends your customers, invoices and payments to Xero, and an invoice paid in Xero shows as paid in Chippie. Xero is HMRC-recognised software for your Making Tax Digital VAT returns.
Does Chippie work with no signal?
Yes. Your week's visits and the jobs and quotes you have opened stay on the phone. With no signal you can open them, change prices and lines, add photos, get your customer's signature and send the quote. It all goes through when the phone is back in range.

Try it on a real job. It is free.

One user and 20 jobs a month are free, with no end date.

Try it free
Free up to 20 jobs a monthPrices in pounds, VAT on every documentApps for iPhone and Android

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