Simpro pricing: what people pay, and what you sign

What does Simpro cost?#

We make Chippie, so read this as one side of the comparison. Every Simpro fact here comes from Simpro's own pages or names who said it, with the date we checked.

Simpro's pricing page shows a Base Plan and a list of add-ons, each with a Request Pricing button instead of a price. Its own FAQ says the price depends on how many people you have in the office and in the field and on the add-ons you pick, billed monthly or annually, plus an initial setup fee.

What people report paying

With no published price, the numbers in circulation come from others, and they don't agree:

• US$150 to US$300 a user a month, from Field Service Guide's review (last reviewed April 2026). It gives no source, and several other sites copy it.
• NZ$200 a user a month, plus NZ$50 a user for the mobile app, with setup of about NZ$6,000 and a minimum 12-month term, from a New Zealand customer reviewing Simpro on the Xero App Store.

Neither is Simpro's figure, and your quote could land well away from both. That gap is the reason to get the whole number in writing.

What does a Simpro contract commit you to?#

Your price and term live in your order, which isn't public. Simpro's general terms and conditions (published September 2026) are, and four clauses matter most to a small business:

• It renews automatically unless terminated under the agreement or your order (clause 7).
• Add-ons stay until the term ends. On anything longer than monthly, a service you add during the term is billed from the day it's added and "may not be removed during the term" (clause 10(c)).
• Monthly plans need 30 days' written notice to end, effective on the next billing date after it (clause 14).
• You get 30 days to take your data. After termination you can get a backup for 30 days; from day 31, Simpro may delete it permanently (clause 13).

One customer on the Xero App Store reported Simpro "relied on a 60-day notice provision to impose a further 12-month renewal". Check your own order for the notice window before the anniversary comes round.

Simpro and AroFlo are the same company#

If your shortlist reads "Simpro or AroFlo", it has one owner on it twice. Simpro Group runs Simpro, AroFlo, BigChange and ClockShark, and says more than 24,000 trade businesses use them. When it launched its Lightning AI platform on 13 May 2026, it went to Simpro and AroFlo customers together, priced as an uplift on existing contracts.

The Chippie vs AroFlo page has AroFlo's published starting price.

Is Simpro built for a business your size?#

Simpro pitches itself at businesses with "five or 200 staff", and its Base Plan reads that way: inventory and purchasing, project management, asset maintenance, business intelligence reporting and support for running several companies. Setup is a project, with an implementation consultant who can spend days at your office.

• Reviews split sharply. The Xero App Store rates it 3.6 out of 5 from 69 reviews: 46% five-star and 24% one-star.
• On SoftwareAdvice AU, a clunky interface and a steep learning curve during implementation are commonly reported, checked 12 June 2026. Those are some reviewers' experiences, not facts about every user.
• The same depth is why larger contractors choose it.
• If you're a crew of one to ten, weigh what the setup fee and the contract buy you against how much of the Base Plan you'd use.

Which features differ?#

When is Simpro the better choice?#

• You carry stock. Inventory and purchasing are in Simpro's Base Plan; Chippie doesn't track stock.
• Your work is projects and maintenance contracts. Project management, asset maintenance and job costing are built in.
• Your books are in MYOB. Simpro connects to it; Chippie syncs with Xero only.
• You want someone to set it up for you. Simpro's onboarding is a service, with a consultant on site if you want one.

When is Chippie the better choice?#

• You want to see the price before you talk to anyone.
• You're one to ten people and don't want a setup fee, an implementation or a contract that renews itself.
• You want to try it today: the free plan covers 20 jobs a month with no card.
• Quotes, jobs, invoices, scheduling and GST is the whole job, from your phone on site.

How do I leave Simpro with my data?#

1. 1

   Read your order

   It holds your term and how much notice you must give before it renews. Mark that date.

2. 2

   Ask what the backup contains

   In writing, before you give notice: which records, which format, and how you receive it.

3. 3

   Give written notice

   Australian customers contract with Simpro Software Pty Ltd, and its terms name accounts@simpro.com.au for notices.

4. 4

   Take the backup inside 30 days

   From day 31 after termination, Simpro may delete your data. Save PDFs of the quotes and invoices you need while you still have access.

5. 5

   Send us your customer list

   Export it as a CSV and we import it into Chippie free, usually the same day. If your invoices went to Xero, Chippie Pro can import those customers from Xero too.