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Switching from Jobber

Switching

Leaving Jobber: export, cancel, then decide about closing

Cancelling Jobber keeps your account until the billing period ends; closing it deletes it for good. Export before either, because access to your clients, jobs and invoices ends with the term.

Request a free migration

Key takeaways

Export reports as CSV from Reports > Export Excel Copy; Jobber emails the file within 15 minutes.
Quotes, jobs and invoices come out one at a time as PDFs.
Cancel from Gear Icon > Account and Billing. Access lasts to the end of the billing period or commitment term.
Closing the account is a separate, final step after cancelling.
We import your client CSV into Chippie free, usually the same day.

How do I export my data from Jobber?#

Open Reports

From the side navigation on jobber.com, then pick the report you want.
Choose the date range and columns

All columns exports every column the report has; Selected columns exports only the ones on screen.
Export Excel Copy

Jobber emails the export as a CSV attachment within 15 minutes.
Download the PDFs

Quotes, jobs and invoices come out one at a time: open each, then More Actions > Download PDF.

How do I cancel my Jobber subscription?#

Sign in as an admin

Only an admin user can cancel. If you subscribed in the Jobber app, cancel in the app: More, then Subscription.
Gear Icon, then Account and Billing

Find the Change your subscription box and click Cancel Subscription.
Confirm and give a reason

The confirmation shows your renewal date. That is the last day you have access.

Should I cancel or close my Jobber account?#

Cancelling stops the billing but keeps the account, so you can reactivate it if you ever need to look something up. Closing removes the account entirely and cannot be undone. It is a separate step for the account owner, only after cancelling, from the iOS app's settings or by emailing Jobber support. Reports are no longer accessible once an account is closed.

What will I lose by moving?#

What comes across, and what does not?#

What a migration does and does not carry
	Moves across	How
Client list	Yes	Report CSV, we import it free
Quotes and invoices	As PDFs	One at a time, for your records
Invoices already in Xero	Stay put	Your Xero file is yours
Jobs in progress	Re-enter	Usually only a handful are live
Invoice reminders	Set up again	Chippie sends them on Pro; turn on in Settings
SMS and campaigns	No	Chippie has no equivalent

Leaving Jobber: your questions#

How do I cancel my Jobber subscription?

As an admin on jobber.com: Gear Icon, Account and Billing, then Cancel Subscription in the Change your subscription box, and confirm. If you subscribed in the Jobber app, cancel there instead (More, then Subscription). Verified 26 October 2026 from Jobber's help centre.

When does a cancelled Jobber account stop working?

At the end of the current billing period, or at the end of the full term on an annual or 1-year commitment plan. After that you lose access to your clients, jobs, invoices and everything else stored in Jobber.

How do I export my data from Jobber?

Open Reports, pick a report and a date range, then Export Excel Copy. Jobber emails the CSV within 15 minutes. Quotes, jobs and invoices download one at a time as PDFs from More Actions, then Download PDF.

What is the difference between cancelling and closing a Jobber account?

Cancelling stops billing but keeps the account, so you can reactivate it later. Closing deletes it for good, and is a separate step for the account owner after cancelling, from the iOS app or by emailing Jobber support. Reports are gone once the account is closed.

Do my invoices stay in Xero after I leave Jobber?

Jobber syncs clients, items and invoices with payments one way into Xero, so whatever has already synced is in your Xero file, which you keep. Chippie syncs contacts, invoices and payments to Xero on the Pro plan.

Will you move the data for me?

Yes, free. Send us a client CSV and we import it into your Chippie account, usually the same day. There is no charge and no plan requirement.

What will I lose by moving to Chippie?

Jobber's client communication: two-way SMS, campaigns and the client hub. Chippie has none of those, and no job costing; it does send automatic payment reminders for unpaid invoices, on Pro. If repeat work through follow-up is your model, that is a real gap.

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Export, cancellation and account-closure steps verified 26 October 2026 from help.getjobber.com. Jobber is a trademark of its owner; Chippie is not affiliated with it.